Returns & Exchanges

At Rosa Herbalcare, we take pride in the purity of our botanical formulations. If you are not completely satisfied with your purchase, we offer a 30-day return policy for products that are unused and in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation of why you wish to return the item.

• 2.
  Prepare Your Package

  Securely pack the unused herbal products in their original boxes to ensure they are protected from damage during transit.

• 3.
  Ship to Our Facility

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.