Frequently Asked Questions

Everything you need to know about our natural beauty solutions

Are Rosa Herbalcare products 100% natural?

Yes, our products are formulated using pure botanical extracts and traditional herbal wisdom. We are committed to being paraben-free, sulfate-free, and cruelty-free.

How long does shipping take?

Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days for domestic orders and 7-14 days for international deliveries.

Can I return a product if it doesn't suit my skin?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products safe for sensitive skin?

Our herbal formulations are designed to be gentle; however, we always recommend performing a patch test on a small area of skin before full application.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.